Keeping your information safe

Your privacy is important to us and NZBRO does not hold any of this on hand or on this website, we currently assist athletes in connecting to different platforms to participate in racing or enjoying training and group rides. 

Here is a copy of how one of the platforms IndieVelo uses your information: 

Collection of Information

To use indieVelo you will need to create an account. To do this, you will need to provide us with your email address, and a profile. The profile contains real-world information about yourself, such as your name, gender, date of birth, country, height, weight and performance information such as your Functional Threshold Power (FTP).

While you are using indieVelo, the platform will collect data about your performance, such as your power, cadence and heartrate, as well as information about the type of activity that you choose to do, such as whether you are doing a workout or racing, and more detailed information such as what route you are following and any actions that you take.

Further, indieVelo collects system performance information, such as your computer's hardware configuration and operating system, screen resolution, settings and the output frames per second.

Use of Information

indieVelo uses the information collected to improve your training and racing experience. This may include information about who else is using the system, including their performances and results, as well as allowing you to connect and engage with them, and them with you. We may also send you information about indieVelo and the services we offer using the email address you give us, and communicate with you to help and support you using the platform. This may include news and information that we think will interest you, such as event and ranking information, competitions, promotions and other activities related to indieVelo.

To ensure a fair training and racing experience for all users of indieVelo, the data you provide is also used to monitor your performance. In particular, it is used to detect "cheating" in competitive events, and if the data you provide is determined, in indieVelo's sole discretion, to be inaccurate we may decide to apply sanctions to your account. This may include disqualification from the results from events that you enter, in-game measures (such as slowing your in-game speed down) to ensure that everyone else has a fair training and racing experience, and we additionally reserve the right to ban you from using the platform altogether.

Sharing of Information

indieVelo shares information about you with other users. This includes your profile information, including your name, gender, age and country, and performance information such as your power, cadence, heartrate and in-game activities performed while using indieVelo. This information is available to other users live while you are using indieVelo, and in certain circumstances is also available after you have finished, for instance in the results of events that you have entered.

indieVelo also reserves the right to share such information with people and companies who are not necessarily users of the platform - for example, by publishing the results of events on a website visible to the general public, or where screenshots or video of the platform in use are shared on social media.

Information that can help uniquely identify you, such as your email address or date of birth, are not shared with either other users, or non-users, of indieVelo.

Additionally, you may choose to share the data you provide to indieVelo with 3rd parties - for example, with other fitness companies such as Strava. If you choose to do this, indieVelo will share the data you select with the companies that you select, but thereafter that data is no longer under the exclusive control of indieVelo, and indieVelo cannot control what those companies do with it.

indieVelo reserves the right to share aggregated information about users and their collective activities on indieVelo with 3rd parties, where such information cannot be reasonably used by a 3rd party to identify individual users. Individual identifying information will not be sold or passed on to others except where indieVelo is required to do so, such as in response to lawful requests by public authorities to meet national security or law enforcement requirements, or it is necessary to carry out indieVelo's core activities, such as sharing data with consultants or contractors to help identify cheating on the platform, or it is in connection with the collective transfer of ownership of all or part of indieVelo's business to another company.

Retention of Information

indieVelo stores the information collected about you for as long as it is necessary for the purposes it was collected for, as outlined above. If you delete your account with indieVelo, within 30 days we will delete any information we hold related to the account other than that which is already in the public domain (for example, we will not delete the results of races that you entered that have already been published and shared with others, as outlined above), nor any information that is required to be retained by law or other such legitimate business purposes.

Your Choices

You may choose to update profile information held about you at any time by using the profile management option within the indieVelo application. You can choose to delete your account, or update your preferences about receiving promotional communications by email by emailing If you choose to not receive promotional emails, we may still email you about non-promotional information, such as responding to any requests for help, or updates about your account status or our services.

Where you have provided consent to share your data with 3rd parties, you can withdraw that consent at any time by contacting either the 3rd party or parties directly, or by emailing

Your Legal Rights

In addition to all of these, you have certain rights and protections under the law regarding the processes of your data. While the full detailed legal obligations vary from place to place, in general they are summarised as follows:

indieVelo will process your personal data only when we have your consent to do so (which you can withdraw, as outlined above), it is necessary to perform our responsibilities in providing a service to you, and/or there is a legitimate business interest in doing so. You have the right to ask us to stop processing your personal data if you believe that none of these apply any longer, for example if you choose to delete your account.

You have the right to access the personal data we hold about you and to ask that your personal data be corrected, deleted or transferred. Where you have provided this data to us with your consent, you have the right to ask us for a copy of this data in a structured machine readable format and to ask us to share that data with a 3rd party.

If you have a concern about the processing of your personal data, you have the right to contact us at and we will endevour to deal with your query. Where you think we have infringed any relevant data protection laws, this does not prejudice your right to lodge a complaint with the relevant legal body in your country.

Please note that these rights are limited, for example they would not apply if your request would adversely affect the operation of indieVelo, other individuals, where there are overriding public interests or where we are required by law to retain your personal data.


If you have any questions or queries about your personal data, or the application of this Privacy Policy, please contact indieVelo at 



Code of Conduct

PURPOSE: THE PURPOSE OF THIS CODE IS TO: - Set the standards of conduct required by all people involved; - Ensure a clear understanding of what is expected and required to ensure a positive, healthy, supportive environment; - Protect our people and our reputation; - Live & breathe our culture; and comply with our obligations to be fair and honest 

This code is for NZBRO Team members only.

*This code isn’t negated by any other other policy in other events where you represent NZBRO 

Our Code To behave in a positive, healthy, supportive and professional manner at all times to create a safe environment for all participants within the team;  


Treat everyone with respect, courtesy and without harassment. Unacceptable behavior is defined below: 

*Verbal abuse directly or indirectly *Bullying of any member 

*Publicly attacking someone's character 

*Publicly accusing someone of cheating 

*Directly messaging a rider questioning them without going thru team mediators 

*Swearing at another member not in jest 

*Name calling or using derogatory comments based on gender or ethnicity 

*Any comment that is offensive by cultural reference or similar meaning 

*Abuse in any language towards any other member 

*Found to be cheating by use of technology or other technical assistance 

*Using game flaws to an unfair advantage if your made aware of it *Deliberately riding easy to stay in a lower category during a race *Deliberately stopping or deleting a ride to stay under cat limits *Bring the team into disrepute by commenting on public platforms 


A breach of this Code is a failure to comply with any of the harassment listed above. 


All possible breaches are to be directed directly to myself via email & I’ll forward this to the mediation group which will decide if an investigation into a riders action is required, if it doesn’t constitute an investigation they may decide to mediate between the parties involved to ensure no further issues arise.


Should the mediation group find a breach they will investigate and discuss the situation so that a detailed report can be passed onto Team management. A decision from this group will also be made and passed on based on the criteria set out below. 


First breach a written message will be sent to the member involved by the team owner outlining that a breach has occurred and has passed the threshold. If the breach is considered by the mediation members to be more than a written message they need to decide on what level they believe is acceptable based on the FACTS provided and investigated by them. 

Tier one - low level charge 1 week stand down 

Tier two - High level charge 2 week stand down 

Tier Three - Serious Breach Unlimited (Decision is based on facts) 

*Stand down means NO Racing in Organized events by Clubs or Organisations that NZBRO Race in or are involved with organising, so training online or doing group rides is considered ok. 

Zwift Racing League & WTRL wouldn’t be acceptable.

This includes all digital platforms we race on. With a tier two charge it is deemed to be at a level that isn’t acceptable and is a last warning charge. 

Should the rider breach the criteria another time they will be removed from the team immediately. 

Tier three is decided by the facts and how much intent, character assassination & harm it has caused to the individual or to the team. 




All complaints will be highly confidential

Our complaints procedure requires the following information for us to be able to assist.  

1. Send an email to

Subject line: "Formal Complaint"
Include the following in your email;
Your Name : Nick name or online name will not be acceptable 
Event Name:
Event Date:
Organiser if Known:

Platform Event was held on:
Detailed Description of your Complaint:


All complaints will be investigated if enough information is provided, this will then be used to compare with our teams code of conduct by our compliance team.   


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